:root{--bg:#000;--card:#0a0a0a;--text:#fff;--body:#a1a1a1;--muted:#888;--faint:#666;--rule:rgba(255,255,255,.08);--green:#45df85;--sans:"Geist",-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;--mono:"Geist Mono",ui-monospace,monospace}*{box-sizing:border-box;margin:0}body{background:var(--bg);color:var(--text);font:400 16px/1.6 var(--sans);letter-spacing:-.01em}.container{width:min(100% - 48px,1120px);margin:auto}a{color:inherit;text-decoration:none}.nav{position:sticky;top:0;z-index:10;background:rgba(0,0,0,.82);border-bottom:1px solid var(--rule);backdrop-filter:blur(20px)}.nav-in{height:64px;display:flex;align-items:center;justify-content:space-between;gap:24px}.brand img{display:block;width:116px;height:40px;object-fit:contain;object-position:left}.links{display:flex;gap:26px;color:var(--muted);font-size:14px}.links a:hover,.links .active{color:#fff}.btn{display:inline-flex;padding:10px 16px;border-radius:6px;font-weight:500;font-size:14px}.primary{background:#fff;color:#000}.secondary{border:1px solid #ededed;color:#ededed}.hero,.section{border-bottom:1px solid var(--rule)}.hero{padding:98px 0 76px}.section{padding:84px 0}h1,h2,h3{font-weight:600;color:#fff}h1{max-width:900px;font-size:clamp(44px,7vw,76px);line-height:1.04;letter-spacing:-.06em}h2{font-size:clamp(30px,4vw,48px);line-height:1.1;letter-spacing:-.045em}h3{font-size:20px;line-height:1.2;letter-spacing:-.025em}.partner{display:flex;align-items:center;gap:24px;margin-bottom:36px}.partner img{width:52px;height:52px;object-fit:contain}.partner strong{font-size:26px;letter-spacing:-.04em}.partner i{height:44px;width:1px;background:rgba(255,255,255,.28)}.lead{max-width:720px;margin-top:26px;color:#ededed;font-size:clamp(18px,2vw,22px);line-height:1.5}.actions{display:flex;flex-wrap:wrap;gap:12px;margin-top:30px}.flow{display:flex;flex-wrap:wrap;gap:8px;margin-top:30px}.flow span{padding:8px 12px;border:1px solid var(--rule);border-radius:6px;color:#ededed;font-size:14px}.flow i{align-self:center;color:var(--faint);font-style:normal}.split{display:grid;grid-template-columns:1fr 1fr;gap:32px}.prose p,.point{color:var(--body)}.prose p{max-width:68ch;margin-top:16px}.bluf{color:#ededed!important;font-size:18px;font-weight:500;line-height:1.55}.points{border-top:1px solid var(--rule)}.point{padding:16px 0;border-bottom:1px solid var(--rule);font-size:14px}.point strong{display:block;color:#ededed;margin-bottom:4px}.media{overflow:hidden;border:1px solid var(--rule);border-radius:12px;background:var(--card)}.media img{display:block;width:100%;height:370px;object-fit:cover;object-position:top}.media figcaption{padding:12px 14px;color:var(--muted);font-size:13px}.diagram{margin-top:32px;padding:32px;border:1px solid var(--rule);border-radius:12px;background:var(--card)}.dashboard,.coo,.agent{border:1px solid var(--rule);border-radius:8px;background:#151515;padding:14px}.dashboard{max-width:600px;margin:auto;text-align:center}.coo{max-width:260px;margin:28px auto;text-align:center;border-color:var(--green);background:#133c29}.coo strong,.agent small{color:var(--green)}.agent-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:10px}.agent{min-height:100px}.agent small{font:500 11px var(--mono)}.agent strong{display:block;margin-top:12px;font-size:15px}.source{display:inline-block;margin-top:24px;color:#ededed;text-decoration:underline;text-underline-offset:4px;font-size:14px}.cta{text-align:center}.cta p{max-width:54ch;margin:16px auto 28px;color:var(--body)}footer{padding:42px 0;color:var(--faint);font-size:13px}@media(max-width:800px){.links{display:none}.hero{padding:76px 0 60px}.section{padding:60px 0}.split{grid-template-columns:1fr}.agent-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:520px){.container{width:min(100% - 32px,1120px)}.partner{gap:14px}.partner strong{font-size:21px}.agent-grid{grid-template-columns:1fr}.media img{height:auto}}
.cta{position:relative}.cta::before{display:block;max-width:820px;margin:0 auto 48px;padding:30px 34px 30px 76px;border:1px solid var(--rule);border-left:3px solid var(--green);border-radius:12px;background:var(--card);box-shadow:inset 0 1px 0 rgba(255,255,255,.05);color:#ededed;font-size:16px;font-weight:500;line-height:1.8;text-align:left;white-space:pre-line}
.benefits{margin:0 auto 48px;max-width:920px;text-align:left}.benefits-title{margin-bottom:18px;color:var(--text);font-size:18px;font-weight:600}.benefits-title span{display:block;margin-bottom:5px;color:var(--green);font:500 11px var(--mono);letter-spacing:.08em}.benefit-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.benefit{min-height:164px;padding:22px;border:1px solid var(--rule);border-radius:12px;background:var(--card);box-shadow:inset 0 1px 0 rgba(255,255,255,.05)}.benefit-icon{display:grid;place-items:center;width:32px;height:32px;border:1px solid rgba(69,223,133,.45);border-radius:50%;color:var(--green);font:600 16px var(--mono)}.benefit h3{margin-top:28px;font-size:17px}.benefit p{margin-top:8px;color:var(--body);font-size:14px;line-height:1.5}@media(max-width:800px){.benefit-grid{grid-template-columns:1fr}} 
body:has(.benefits) .cta::before{display:none}
.cta::before{content:"Operational benefits to measure\A ↗ Faster response cycles  ·  ✓ Fewer incomplete journeys  ·  ◷ Clearer ownership\A Establish a baseline before publishing savings, conversion, or drop-off claims."}
body:has(.diagram) .cta::before{content:"What this model should improve\A ↗ Less coordinator drag  ·  ✓ Fewer missed handoffs  ·  ◷ Faster response cycles\A Establish a baseline before publishing time or cost savings."}
body:has(img[src*="smeloan"]) .cta::before{content:"What this workflow should improve\A ↗ Faster qualification  ·  ✓ Fewer incomplete applications  ·  ◷ Better prepared handoffs\A Measure completion rate, document turnaround, and time-to-human review."}
body:has(img[src*="whatsapp-marketing"]) .cta::before{content:"What this workflow should improve\A ↗ Faster campaign setup  ·  ✓ Fewer missed replies  ·  ◷ Fewer abandoned conversations\A Measure completion, response time, reply resolution, and opt-out rate."}
body:has(img[src*="L_D-"]) .cta::before{content:"What this workflow should improve\A ↗ Faster access to approved answers  ·  ✓ Fewer missed learning checks  ·  ◷ Clearer completion visibility\A Measure assessment completion, manager follow-up time, and incident trends."}
body:has(img[src*="ENdelivery"]) .cta::before{content:"What this workflow should improve\A ↗ Faster path to fulfilment  ·  ✓ Fewer incomplete orders  ·  ◷ Less manual re-keying\A Measure chat-to-payment completion, entry time, errors, and delivery exceptions."}

/* --------------------------------------------------------------------------
   IntelWave case-study visual system
   Shared refinements for every supplied standalone case study.
   -------------------------------------------------------------------------- */
:root{
  --bg:#000;
  --card:#0a0a0a;
  --surface:#111;
  --text:#fff;
  --body:#a1a1a1;
  --muted:#888;
  --faint:#666;
  --rule:rgba(255,255,255,.10);
  --rule-strong:rgba(255,255,255,.18);
  --highlight:rgba(255,255,255,.055);
  --green:#ededed;
}

html{background:var(--bg);scroll-behavior:smooth}
body{
  min-width:320px;
  overflow-x:hidden;
  background:var(--bg);
  color:var(--text);
  font-size:16px;
  line-height:1.65;
  -webkit-font-smoothing:antialiased;
  -moz-osx-font-smoothing:grayscale;
}

.container{width:min(100% - 48px,1200px)}
.nav{
  background:rgba(0,0,0,.86);
  border-color:var(--rule);
  box-shadow:0 1px 0 rgba(255,255,255,.02);
  backdrop-filter:saturate(180%) blur(18px);
}
.nav-in{min-height:64px;height:auto;padding:10px 0;gap:20px}
.brand{display:inline-flex;align-items:center;min-width:0}
.brand img{width:128px;height:42px;object-position:left center}
.links{align-items:center;gap:24px;color:var(--muted);font-size:13px}
.links a{padding:8px 0;transition:color .16s ease}
.links a:hover,.links .active{color:var(--text)}

.btn{
  align-items:center;
  justify-content:center;
  min-height:40px;
  padding:10px 16px;
  border:1px solid transparent;
  border-radius:6px;
  line-height:1;
  transition:background-color .16s ease,border-color .16s ease,color .16s ease,transform .16s ease;
}
.btn:hover{transform:translateY(-1px)}
.primary{background:#fff;color:#000;border-color:#fff}
.primary:hover{background:#e5e5e5;border-color:#e5e5e5;color:#000}
.secondary{border-color:var(--rule-strong);color:#ededed}
.secondary:hover{border-color:rgba(255,255,255,.42);background:var(--highlight)}
.btn:focus-visible,.links a:focus-visible,.source:focus-visible{outline:2px solid #fff;outline-offset:4px}

.hero,.section{border-color:var(--rule)}
.hero{
  position:relative;
  padding:clamp(104px,12vw,156px) 0 clamp(76px,9vw,116px);
  overflow:hidden;
  background:
    radial-gradient(ellipse at 50% 28%,rgba(255,255,255,.045),transparent 54%),
    linear-gradient(rgba(255,255,255,.025) 1px,transparent 1px),
    linear-gradient(90deg,rgba(255,255,255,.025) 1px,transparent 1px);
  background-size:auto,64px 64px,64px 64px;
}
.hero > .container{position:relative;z-index:1}
.section{padding:clamp(64px,8vw,104px) 0}

h1,h2,h3{font-weight:600;text-wrap:balance}
h1{max-width:960px;font-size:clamp(46px,6.4vw,76px);line-height:1.035;letter-spacing:-.06em}
h2{font-size:clamp(30px,4vw,50px);line-height:1.08;letter-spacing:-.048em}
h3{line-height:1.18}
.partner{flex-wrap:wrap;gap:18px;margin-bottom:32px}
.partner strong{font-size:clamp(19px,2.2vw,25px);line-height:1.1}
.partner i{height:32px;background:var(--rule-strong)}
.lead{max-width:760px;margin-top:28px;font-size:clamp(18px,2vw,22px);line-height:1.55;color:#d4d4d4}
.actions{margin-top:32px;gap:10px}

.flow{margin-top:34px;gap:8px;max-width:1000px}
.flow span{
  padding:8px 11px;
  border-color:var(--rule);
  border-radius:6px;
  background:rgba(255,255,255,.018);
  color:#d4d4d4;
  font-size:13px;
  line-height:1.25;
}
.flow i{color:var(--faint)}

.split{gap:clamp(32px,5vw,76px);align-items:start}
.prose p{max-width:66ch;margin-top:18px;color:var(--body)}
.bluf{font-size:18px;line-height:1.62}
.points{border-color:var(--rule)}
.point{padding:18px 0;border-color:var(--rule);font-size:14px;line-height:1.6}
.point strong{margin-bottom:6px;color:#ededed;font-size:14px}

.media{border-color:var(--rule-strong);border-radius:10px;background:var(--card)}
.media img{height:min(410px,36vw)}
.media figcaption{padding:13px 16px;border-top:1px solid var(--rule);font-size:12px;line-height:1.5}
.diagram{margin-top:36px;padding:clamp(20px,4vw,40px);border-color:var(--rule-strong);border-radius:10px;background:linear-gradient(145deg,#0d0d0d,#090909)}
.dashboard,.coo,.agent{border-color:var(--rule-strong);border-radius:8px;background:#111}
.coo{border-color:rgba(255,255,255,.30);background:#171717}
.coo strong,.agent small{color:#ededed}
.agent-grid{gap:12px}
.agent{min-height:112px;padding:16px}
.agent small{font-size:10px;letter-spacing:.06em}
.agent strong{margin-top:14px;font-size:15px;line-height:1.3}
.source{margin-top:20px;color:#ededed;font-size:14px;font-weight:500;text-decoration-color:rgba(255,255,255,.55);transition:color .16s ease,text-decoration-color .16s ease}
.source:hover{color:#fff;text-decoration-color:#fff}

.cta{padding-top:clamp(72px,9vw,112px);padding-bottom:clamp(72px,9vw,112px);text-align:center}
.cta::before{
  max-width:860px;
  margin-bottom:44px;
  padding:26px 30px;
  border:1px solid var(--rule-strong);
  border-left:2px solid #fff;
  border-radius:10px;
  background:linear-gradient(145deg,#0d0d0d,#080808);
  color:#d4d4d4;
  font-size:15px;
  font-weight:400;
  line-height:1.8;
  letter-spacing:0;
}
.cta h2{max-width:790px;margin-inline:auto}
.cta p{max-width:58ch;margin-top:18px;margin-bottom:30px}
.benefits{max-width:980px;margin-bottom:48px}
.benefits-title{margin-bottom:16px;font-size:16px;letter-spacing:-.015em}
.benefits-title span{color:#a1a1a1;letter-spacing:.1em}
.benefit-grid{gap:10px}
.benefit{min-height:184px;padding:24px;border-color:var(--rule-strong);border-radius:10px;background:linear-gradient(145deg,#0d0d0d,#090909)}
.benefit-icon{border-color:rgba(255,255,255,.4);color:#fff}
.benefit h3{margin-top:30px;font-size:17px}
.benefit p{margin-top:8px;line-height:1.6}
footer{padding:44px 0;border-top:1px solid var(--rule);color:var(--faint);font-size:12px}

@media(max-width:800px){
  .container{width:min(100% - 40px,1200px)}
  .nav-in{min-height:62px;padding:9px 0}
  .brand img{width:112px;height:38px}
  .hero{padding-top:108px;padding-bottom:68px;background-size:auto,52px 52px,52px 52px}
  .section{padding:68px 0}
  .media img{height:auto;max-height:none}
  .benefit-grid{grid-template-columns:1fr}
  .benefit{min-height:0}
}

@media(max-width:520px){
  .container{width:min(100% - 32px,1200px)}
  .nav-in{gap:12px}
  .brand img{width:100px;height:34px}
  .btn{min-height:38px;padding:9px 12px;font-size:13px}
  h1{font-size:clamp(40px,12vw,52px);line-height:1.04}
  h2{font-size:clamp(30px,9vw,40px)}
  .partner{gap:12px;margin-bottom:28px}
  .partner i{height:24px}
  .lead{margin-top:22px;font-size:18px}
  .flow{margin-top:28px;gap:7px}
  .flow span{padding:8px 10px;font-size:12px}
  .flow i{display:none}
  .diagram{padding:18px}
  .agent-grid{grid-template-columns:1fr}
  .cta::before{margin-bottom:34px;padding:20px;font-size:14px;line-height:1.75}
  .benefits{margin-bottom:36px}
  .benefit{padding:20px}
}

@media(prefers-reduced-motion:reduce){
  *,*::before,*::after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important}
}

/* Shared IntelWave chrome for all standalone case studies. */
.case-site-header{
  position:sticky;
  top:0;
  z-index:100;
  border-bottom:1px solid rgba(255,255,255,.08);
  background:rgba(0,0,0,.80);
  box-shadow:0 1px 0 rgba(255,255,255,.02);
  backdrop-filter:saturate(180%) blur(20px);
}
.case-site-nav-inner{
  display:flex;
  align-items:center;
  justify-content:space-between;
  width:min(100% - 48px,1200px);
  min-height:64px;
  margin:0 auto;
  gap:24px;
}
.case-site-brand{display:flex;align-items:center;flex:none}
.case-site-brand img{display:block;width:128px;height:42px;object-fit:contain;object-position:left center}
.case-site-nav-links{display:flex;align-items:center;gap:32px;min-width:0}
.case-site-nav-links a{color:#888;font-size:14px;line-height:1;white-space:nowrap;transition:color .15s ease}
.case-site-nav-links a:hover,.case-site-nav-links .is-active{color:#fff}
.case-site-cta{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  flex:none;
  min-height:40px;
  padding:8px 16px;
  border-radius:6px;
  background:#fff;
  color:#000;
  font-size:14px;
  font-weight:500;
  line-height:1;
  transition:background-color .15s ease,transform .15s ease;
}
.case-site-cta:hover{background:#e5e5e5;color:#000;transform:translateY(-1px)}
.case-site-mobile-menu{display:none}
.case-site-breadcrumb{
  display:flex;
  align-items:center;
  gap:8px;
  width:min(100% - 48px,1200px);
  margin:0 auto;
  padding:18px 0 0;
  color:#888;
  font:500 12px var(--mono);
  letter-spacing:.03em;
}
.case-site-breadcrumb a{color:#888;transition:color .15s ease}
.case-site-breadcrumb a:hover{color:#fff}
.case-site-breadcrumb a:focus-visible{outline:2px solid #fff;outline-offset:4px}
.case-site-breadcrumb span[aria-hidden="true"]{color:#444}
.case-site-breadcrumb span[aria-current="page"]{min-width:0;overflow:hidden;color:#d4d4d4;text-overflow:ellipsis;white-space:nowrap}
.case-site-footer{border-top:1px solid rgba(255,255,255,.08);background:#000;padding:48px 0;color:#666;font-size:14px}
.case-site-footer-inner{width:min(100% - 48px,1200px);margin:0 auto}
.case-site-footer-grid{display:grid;grid-template-columns:1.4fr repeat(3,1fr);gap:48px}
.case-site-footer-brand{margin:0 0 16px;color:#fff;font-size:16px;font-weight:600;letter-spacing:-.02em}
.case-site-footer-description{max-width:28ch;margin:0;color:#666;font-size:13px;line-height:1.65}
.case-site-footer-label{margin:0 0 16px;color:#666;font:500 12px var(--mono);letter-spacing:.05em;text-transform:uppercase}
.case-site-footer-links{display:flex;flex-direction:column;gap:8px}
.case-site-footer-links a,.case-site-footer-links span{color:#888;font-size:14px;line-height:1.5;transition:color .15s ease}
.case-site-footer-links a:hover{color:#fff}
.case-site-footer-bottom{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-top:48px;padding-top:24px;border-top:1px solid rgba(255,255,255,.08);color:#666;font-size:13px}
.case-site-footer-bottom p{margin:0}

@media(max-width:800px){
  .case-site-nav-inner,.case-site-footer-inner{width:min(100% - 40px,1200px)}
  .case-site-breadcrumb{width:min(100% - 40px,1200px)}
  .case-site-nav-links,.case-site-nav-inner > .case-site-cta{display:none}
  .case-site-mobile-menu{display:block;position:relative;margin-left:auto}
  .case-site-mobile-menu summary{display:grid;place-items:center;width:40px;height:40px;list-style:none;cursor:pointer}
  .case-site-mobile-menu summary::-webkit-details-marker{display:none}
  .case-site-mobile-menu summary span,.case-site-mobile-menu summary::before,.case-site-mobile-menu summary::after{display:block;width:18px;height:1px;background:#fff;content:""}
  .case-site-mobile-menu summary::before{transform:translateY(6px)}
  .case-site-mobile-menu summary::after{transform:translateY(-6px)}
  .case-site-mobile-menu[open] summary span{opacity:0}
  .case-site-mobile-menu[open] summary::before{transform:translateY(1px) rotate(45deg)}
  .case-site-mobile-menu[open] summary::after{transform:translateY(-1px) rotate(-45deg)}
  .case-site-mobile-menu nav{position:absolute;top:52px;right:0;display:flex;flex-direction:column;min-width:270px;padding:14px;border:1px solid rgba(255,255,255,.10);background:rgba(0,0,0,.97);box-shadow:0 18px 40px rgba(0,0,0,.45)}
  .case-site-mobile-menu nav a:not(.case-site-cta){padding:11px 10px;color:#a1a1a1;font-size:15px}
  .case-site-mobile-menu nav a.is-active,.case-site-mobile-menu nav a:hover{color:#fff}
  .case-site-mobile-menu .case-site-cta{margin:10px 0 0;padding:12px}
  .case-site-footer-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:36px 24px}
}

@media(max-width:520px){
  .case-site-nav-inner,.case-site-footer-inner{width:min(100% - 32px,1200px)}
  .case-site-breadcrumb{width:min(100% - 32px,1200px);padding-top:14px;font-size:11px}
  .case-site-brand img{width:108px;height:36px}
  .case-site-footer{padding:40px 0}
  .case-site-footer-grid{grid-template-columns:1fr;gap:28px}
  .case-site-footer-bottom{align-items:flex-start;flex-direction:column;margin-top:36px;padding-top:20px}
}