Faster access to approved answers
Bring current SOP and brand-guide knowledge into the moment of work.
IntelWave
AppsPOS
AppsPOS
Make approved knowledge usable in the moment of work.
A Corporate Learning & Development AI Agent turns approved SOPs and brand guides into searchable answers, WhatsApp lessons, roleplay practice, and manager visibility.
Approved SOPs→RAG knowledge base→WhatsApp lesson→Quiz / roleplay→Manager report
Train without separating learning from the frontline.
AppsPOS documents a RAG knowledge base that processes SOPs and brand guides, plus WhatsApp-delivered lessons, MCQ quizzes, progress tracking, and rubric-based roleplay feedback.
The pattern is adaptable beyond F&B: start with controlled, current internal documents and give managers visibility into completion and exceptions.
Grounded knowledgeAnswers are tied to official uploaded documentation and refreshed when it changes.
PracticeStaff can respond to scenarios by text or voice and receive rubric-based feedback.
Manager visibilitySupervisors can assign learning and receive progress or incident reports.
What this workflow should improve
Fewer missed learning checks
Use lessons, quizzes, and roleplay practice to surface understanding gaps.
Clearer completion visibility
Give managers a clearer view of progress, exceptions, and follow-up.