Faster campaign setup
Turn customer and POS data into targeted, approved broadcasts more quickly.
IntelWave
AppsPOS
AppsPOS
Send the right campaign. Keep the reply in context.
A WhatsApp marketing operating flow for turning customer and POS data into targeted broadcasts, a managed reply queue, and a clear campaign record.
Customer data→Audience segment→Approved campaign→Broadcast→Replies & reporting
Marketing that reaches operations.
AppsPOS documents segmentation by visit frequency, spend tier, and POS-synced order history, plus rich-media campaigns, scheduled sends, and campaign analytics.
Controlled outreachUse approved message templates and intentional send windows.
Shared response handlingAssign conversations and track New, In Progress, and Resolved work.
Campaign recordReview opens, clicks, replies, and opt-outs by broadcast.
What this workflow should improve
Fewer missed replies
Assign conversations and make response ownership clear across the team.
Fewer abandoned conversations
Track reply status and resolution through to a clear campaign record.