Faster path to fulfilment
Carry the customer conversation from discovery through payment and dispatch.
IntelWave
AppsPOS
AppsPOS
Take the order. Complete the delivery.
A WhatsApp Retail AI Agent connects conversational discovery with recommendations, payment, order handling, and Lalamove dispatch in one customer journey.
WhatsApp chat→AI recommendation→Payment→Order management→Lalamove dispatch
Move from a message to fulfilment without a broken handoff.
Kings AI’s public product flow covers natural-language product discovery, contextual add-ons, voucher and loyalty handling, online payment, and an operational path into POS or delivery fulfilment.
Conversational discoveryCustomers can describe budget, mood, or occasion instead of browsing a conventional menu.
Commercial completionAdd-ons, member rewards, vouchers, and online payment sit inside the order flow.
Delivery extensionAppsPOS documents in-chat address capture, automated Lalamove dispatch, and shared tracking.
What this workflow should improve
Fewer incomplete orders
Keep add-ons, rewards, vouchers, and payment in the same order flow.
Less manual re-keying
Connect completed orders to POS and delivery operations without a broken handoff.